for Boulder Zone and Climb Zone only
First time visitors, please download our app and register an account or fill in the registration form below.
After downloading the app, click edit profile to fill in your details and sign the waiver form.
When are you switching over to the new system?
1st March 2023, Wednesday
Why are you changing the membership system?
The previous system had many flaws and the support was unhelpful in solving the issues we faced. So we had to take the difficult decision to change our membership system
What do I need to do before coming to the gym?
Download our app with the links above or register an account. After you have downloaded the app, click edit profile to fill in your details and sign the waiver form.
How do I share passes with my friends? Do I need to link them?
There is no need to do any linking/unlinking of accounts. See this page for more details.
I have already signed a waiver previously. Do I need to do it again?
We are sorry for the inconvenience. However, the new system requires a new waiver to be signed.
How do I buy passes?
The most convenient way is to buy directly using the app. Otherwise, you may buy over the counter as well.
Why can't I buy youth passes over the app?
Youth passes are required to be bought over the counter for age verification.
Do I need to make any booking before coming?
You may either make a booking or sign in at the counter by providing your particulars to the staff.
How do I cancel my booking
You may cancel your booking via the app. However, you would not be able to cancel your booking on the same day. Pls call the counter for cancellation on the same day.
Do I need to take a new photo?
Yes, the counter staff will take your photo when you come to the gym.
What happens with my existing passes that are unused?
Your existing passes will be migrated over. If there are any error, kindly inform us and we will look into it.